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ree

Fits perfectly in the official Backbone case

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Great product, my problem was user error

I ordered the Magsafe portrait orientation clip for Backbone and I can finally say that I love this product- I'm making this post to publicly shame myself over being a little too narrow-focused. When I bought the item and took it out of the box, I was for some reason convinced that a cable needed to be run from the internal male connector of the Backbone to the phone. I was confused why the cable I bought with it was male-to-male, since you'd need a male-to-female cable to connect it that way. I was ready to post here, or email the creator of the item and ask what I was missing about the process. Then today I realized... it doesn't use the internal jack, you run the cable to the female jack on the right side of the controller. In my defense, I've had a lot on my mind lately!…

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Order history

I'm just wondering whether is there any place I can check order history or process sending order confirmation? (I process payment with Paypal)


I orordered an item yesterday, and while I understand the processing time can not be done immidiately since its weekend, but thinking that it would be great if there any place I can check the order status, or receiving confirmation email when the payment made.


I hope you are enjoying your weekend, and thanks for developing the item I was looking for.


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shlee419
Dec 10, 2024

I just found the confirmation email in my junk email folder (confirmation, shipping track number so on...). Adam handled everything promptly. Sharing this in case anyone experiences a similar issue or has concerns about the purchase process.

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ree

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